Privacy Policy

Information we collect

When you browse, contact us, create an account, or place an order, we may collect your name, email, telephone number, billing and delivery address, order details, account information, messages, device information, IP address, and website activity. We collect only information reasonably needed to operate the store, provide support, prevent misuse, and meet legal obligations.

How we use information

• Process payments, orders, pickup, and eligible deliveries.
• Send order confirmations, service notices, and support replies.
• Maintain security, prevent fraud, and enforce store policies.
• Improve website performance, products, and customer service.
• Keep records and comply with tax, accounting, and legal requirements.

Cryptocurrency payments

We do not receive your card or bank details when you pay with cryptocurrency. Blockchain transactions are public by design and may remain permanently visible. Wallet providers, exchanges, and blockchain networks operate under their own privacy policies.

Cookies and analytics

Our site may use necessary cookies for the cart, checkout, account security, and site preferences. We may also use limited analytics to understand site performance. You can control optional cookies through your browser, although blocking necessary cookies may prevent checkout from working correctly.

When information is shared

We do not sell personal information. We may share only the information needed with service providers that support hosting, store operations, communications, fraud prevention, analytics, and lawful delivery. We may also disclose information when required by law, to protect customers, or to defend our legal rights.

Retention and security

We retain information only as long as needed for the purposes described here and for applicable recordkeeping requirements. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.

Your choices and requests

Depending on where you live, you may request access to, correction of, or deletion of personal information, or object to certain uses. Some records must be retained for legal or transaction purposes. Send a request to sales@blackbirdcrow.com. We may need to verify the request before acting.

Policy updates

We may revise this policy when our practices or legal obligations change. The current version posted on this page applies from its publication date.